An elite athlete recently traveled with his family to Lapland to spend Christmas there. Of course, they visited the Santa Claus Town and House in the Arctic Circle. What the athlete did not expect when being attended by Santa Claus himself is that the jolly old fellow would give his son a gift. And, what a gift! The boy received a reindeer antler mug with his own name and his father’s club crest etched on it in laser. The level of surprise and excitement went through the roof, although they immediately realized who had helped Santa Claus to choose the gift: the travel agency, Siguiente Destino. Based in Leioa, this company specializes in organizing custom trips and has Lorea González at the helm, a hardened globetrotter who is familiar with the most remote corners of the planet and lives halfway between Bilbao and Tokyo.
Vacation organization begins with a face-to-face meeting between the travel advisor and the clients to find out about their preferences and the country they would like to visit – the company has a department that specializes in honeymoons (My Wedding Travel Bilbao), another that specializes in corporate travel (My Business Travel Bilbao), and a third for general vacations (Siguiente Destino Bilbao), each with their own area manager. From there, the advisor creates a custom program that goes beyond mere tourist itineraries and records all the specific, detailed information in a printed book – a guide made exclusively for the customer.
A few days before the trip, the customers receive a gift tablet that they can take with them on vacation with directions and information about the places they are going to visit, as well as entertainment for the plane related to the destination and their tastes: for readers, novels that take place in the country they are flying to; for moviegoers, films shot in cities where they will be staying, etc. In addition to the tablet, customers can download the agency’s application on their cell phones, where they will have their boarding passes, as well as tickets to monuments and for all the reserved shows.
Asia, Europe, America, and Africa; Siguiente Destino organizes exclusive trips to any continent and they have Spanish-speaking employees in each of these places to welcome travelers, in addition to a 24-hour contact number for the agency itself. Once at the destination, clients will be surprised time and time again by small details: an upgrade in the hotel room category, personalized garments with the initials of the guests, transfers in a private seaplane instead of in a shared one, and –why not– a reindeer antler mug with their sports club’s crest.
Siguiente Destino
Paseo Landabarri 50, Leioa.
Tel.: +34 946 680 097