
In 2024, BASQUE LUXURY CONCIERGE was launched in San Sebastián. It is the first professional concierge service in the Basque Country, offering personalized, exclusive, and discreet assistance to travelers wishing to visit the Basque Country, Navarre, La Rioja, and the French Basque Country. This service, which originally was only offered by luxury hotels to their guests, is now available to all travelers, thus elevating the visitor experience to new heights. Thanks to deep local knowledge and an extensive network of contacts, BASQUE LUXURY CONCIERGE makes the most demanding requests come true – meticulously recommending, organizing, and managing each experience.
This concierge department, which has a new office open to the public in San Sebastián, specializes in handling transport needs (flights in private jets, commercial aircraft, and helicopters, cars with and without a chauffeur, and boat trips), accommodation reservations, the organization of private and corporate events, dining reservations (getting tables at the most popular restaurants), and tours designed to discover Basque culture.
In addition to offering in-person and online assistance to individual travelers, another important new feature of this service is that it also works with companies that need to manage their clients’ stay in the Basque Country, as well as national and international travel agencies that require local knowledge to plan their clients’ itineraries and tourist accommodation facilities that do not have their own in-house concierge. BASQUE LUXURY CONCIERGE is additionally available to luxury hotels whose concierges require occasional support to handle a high volume of demand.
BASQUE LUXURY CONCIERGE is headed up by Edurne Mayoz, a travel enthusiast with a proven track record in the luxury concierge sector who has accumulated experience in such renowned companies as Quintessentially (New York), Le Royal Monceau (Paris), and the María Cristina Hotel of San Sebastián, where she was awarded the prestigious Golden Keys Award – a true testament to her unwavering dedication and professionalism.
Basque Luxury Concierge
Avda. Zarautz 109, San Sebastián.
Tel.: +34 943 245 550