Basque Luxury Concierge: The Art of Making the Impossible Possible in the Basque Country
Basque Luxury Concierge: The Art of Making the Impossible Possible in the Basque Country
In 2024, Basque Luxury Concierge was launched — the first professional concierge service in the Basque Country, offering personalized, exclusive, and discreet assistance to travelers wishing to visit the Basque Country, Navarre, La Rioja, and the French Basque Country. With an office located in San Sebastián, Basque Luxury Concierge is headed up by Edurne Mayoz, a travel enthusiast with a proven track record in the luxury concierge sector who has accumulated experience in such renowned firms as Quintessentially (New York), Le Royal Monceau (Paris), and the María Cristina Hotel of San Sebastián, where she was declared Spain’s Best Concierge by the Golden Keys Association.
Since its launch in the region, this pioneering service has assisted couples, families, friends, and business travelers from around the world (with a particularly strong presence of guests from Australia, the United Arab Emirates, Kuwait, the United States, Mexico, and Switzerland), all of whom visited the Basque Country with the professional guidance of Basque Luxury Concierge. From private flight bookings and chauffeured luxury transfers to exclusive pintxos tours, tasting events at centuries-old wineries, guided mountain excursions, surf and Basque cooking classes, and fully curated travel experiences, every detail is tailored to each client’s needs. Beyond individual travelers, this unique service also caters to corporate clients managing guest stays in the region; to national and international travel agencies seeking local expertise for custom itineraries; to tourist accommodations without their own concierge service; and to luxury hotels whose concierges may need occasional support when faced with peak demand.
A last-minute table at a sought-after restaurant? Yes, it’s possible. A balcony on Pamplona’s Calle Estafeta to witness the Running of the Bulls? Yes, it’s possible. A private encounter with Lamine Yamal during a match? Yes, it’s possible. That is the essence of Basque Luxury Concierge — turning the impossible into reality.
Basque Luxury Concierge
Avda. Zarautz 109, San Sebastián.
Tel.: +34 943 245 550
